Monday, March 31, 2014

Interview

I am really hoping that I end up interviewing the manager or the head person in charge of Pacific Palms because I have been trying and trying to get this interview done. He is trying to fit me into his schedule but has had to reschedule our meeting more than once now. I am being persistent and not giving up on succeeding with this interview. I can see now that as a manager, they have no time to do even the simplest tasks. He is constantly working on several things at once. Just like I pushed forward to get this mentorship, I will push forward to attain this interview.

Wednesday, March 26, 2014

Blog 18: Third Answer

EQ: What is the best way to profit as a day spa in Los Angeles?

Answer 3: The best way to profit is to focus on a specific theme for your spa in order to decide which treatments you can offer.

Details:
1. Theme is important in providing the perfect environment for every client. 
For example, your theme can be relaxation, rejuvenation, spiritual, or health and wellness.

2. Theme creates a clean, safe, and friendly atmosphere to the clients who come to relax and refresh.
The colors you have and the furniture in your spa makes a difference.

3. The treatments you offer can be decided based of your theme.
For example, if you are going for a "Citrus" theme, you may offer treatments with lemon or any other kinds of citrus essential oils and extracts. 

Sources:
Mentor Tianna Negrete from Pacific Palms Resort and Spa.
Massage Today website that provides massage and spa therapy news, research, and info.
Consonance Company Inc (CCI) - a salon furniture and beauty equipment company.

Conclusion:
Theme is a major aspect of opening a spa business because it determines what treatments and other details you want to include in your day spa. Theme drives the environment and atmosphere of the spa.

Monday, March 3, 2014

Blog 17: Fourth Interview Questions

Interview 4 Questions:

1. What do you look for in your employees?

2. What kind of skills do you feel are necessary for every employee to attain in order to work at a spa? 

3. What kind of relationship do you hold with your employees?

4. How often do you interact with your employees?

5. How important is it for you to understand the differences between each of your employees? Why?

6. How do you as a leader prepare your employees for what's next each week?

7. Is there a system that you follow to get something done, or do you just go on a day to day basis?

8. What have you noticed works best in communicating with your employees? One on one? Or group meetings?

9. Are you one to take employee feedback into consideration? Why or why not?

10. How much say or input do your employees have in what goes on in your business?

11. What long term & short term goals have you set for your business?

12. In how much time so you expect your goals to be achieved & why?

13. Have you ever missed any of your goals? If so, how did you manage to make up for it?

14. In what ways did you motivate your employees to reach those goals?

15. What kinds of rewards do you offer to the employees that exceed expectations? 

16. What do you consider as "exceeding expectations"?

17. As the leader, how do you handle situations where employees make a minor/major mistakes?

18. In what ways have you ever lead your employees in the right direction?

19. What kinds of skills have you helped your current employees improve with?

20. As of today, what among both you and your employees do you feel needs to be improved on and why?

21. Why would you consider yourself an effective leader for your employees?