Interview

I am really hoping that I end up interviewing the manager or the head person in charge of Pacific Palms because I have been trying and trying to get this interview done. He is trying to fit me into his schedule but has had to reschedule our meeting more than once now. I am being persistent and not giving up on succeeding with this interview. I can see now that as a manager, they have no time to do even the simplest tasks. He is constantly working on several things at once. Just like I pushed forward to get this mentorship, I will push forward to attain this interview.

Blog 18: Third Answer

EQ: What is the best way to profit as a day spa in Los Angeles?

Answer 3: The best way to profit is to focus on a specific theme for your spa in order to decide which treatments you can offer.

Details:

1. Theme is important in providing the perfect environment for every client. 

For example, your theme can be relaxation, rejuvenation, spiritual, or health and wellness.

2. Theme creates a clean, safe, and friendly atmosphere to the clients who come to relax and refresh.

The colors you have and the furniture in your spa makes a difference.

3. The treatments you offer can be decided based of your theme.

For example, if you are going for a "Citrus" theme, you may offer treatments with lemon or any other kinds of citrus essential oils and extracts. 

Sources:

Mentor Tianna Negrete from Pacific Palms Resort and Spa.

Massage Today website that provides massage and spa therapy news, research, and info.

Consonance Company Inc (CCI) - a salon furniture and beauty equipment company.

Conclusion:

Theme is a major aspect of opening a spa business because it determines what treatments and other details you want to include in your day spa. Theme drives the environment and atmosphere of the spa.

Blog 17: Fourth Interview Questions

Interview 4 Questions:

1. What do you look for in your employees?

2. What kind of skills do you feel are necessary for every employee to attain in order to work at a spa? 

3. What kind of relationship do you hold with your employees?

4. How often do you interact with your employees?

5. How important is it for you to understand the differences between each of your employees? Why?

6. How do you as a leader prepare your employees for what's next each week?

7. Is there a system that you follow to get something done, or do you just go on a day to day basis?

8. What have you noticed works best in communicating with your employees? One on one? Or group meetings?

9. Are you one to take employee feedback into consideration? Why or why not?

10. How much say or input do your employees have in what goes on in your business?

11. What long term & short term goals have you set for your business?

12. In how much time so you expect your goals to be achieved & why?

13. Have you ever missed any of your goals? If so, how did you manage to make up for it?

14. In what ways did you motivate your employees to reach those goals?

15. What kinds of rewards do you offer to the employees that exceed expectations? 

16. What do you consider as "exceeding expectations"?

17. As the leader, how do you handle situations where employees make a minor/major mistakes?

18. In what ways have you ever lead your employees in the right direction?

19. What kinds of skills have you helped your current employees improve with?

20. As of today, what among both you and your employees do you feel needs to be improved on and why?

21. Why would you consider yourself an effective leader for your employees?

Excitement

I am really looking forward to working on my Independent Component 2. I am going to focus on what the spa has to offer and why. The best part is that I am going to end up making a sample of what I would offer on my Spa Menu. Currently I have found that there is even a food menu included in a spa. You can serve fresh fruit flavored water and small portions of fresh fruits, cheese, & crackers. Those are only a few options. I am excited to see the outcome of this component!

Blog 16: Advisory Meeting #2

What is the best way to profit as a day spa in Los Angeles?

The best way to profit is to be an effective leader that can hold all employees accountable to the goal and vision of the business.

1. When you keep everyone focused and inspired on at least on key point or one main vision, you will have a more unified / better performing team to help you reach the goal of your business. Make sure to motivate your employees so that they are looking in the same direction that you are.
If you are focusing on providing the best customer service, make sure everyone understands what needs to be done.

2. Make sure all your goals are attainable and reachable through a reasonable timeline. You can miss your goal if you ask for something impossible at an unreasonable time.

3. Focus on the employee's strengths and accomplishments in order to unlock all of their potential for your business; lead them in the right direction. For example, you would not want to promote an employee who is a great tech engineer to a customer service manager.

Sources: 

Master Class Management.com which provides free lessons on business management and leadership.
Inc. which is a website that provides small business ideas and resources for entrepreneurs.

Conclusion:
Keeping all your employees headed in the same direction for your business & allowing them to grow will help you carry out a better team and help you achieve goals much faster.

Blog 15: Independent Component 2 Approval

1.  For my 30 Hours, I plan to do additional mentorship hours. During these mentorship hours, I will be focusing on what the Spa has to offer and what certifications they must have in order to provide each specific service. I will also learn what services are most popular to the customers. I will be producing my own "Spa Service Menu". 


2. In order to meet the expectation of showing 30 hours of evidence, I will be taking pictures of the days I am doing additional mentorship and produce my own Spa Menu that I would want to offer in my business.


3.  This will help me explore my topic more in depth, because I need to be familiar with what types of service a spa is able to offer and which ones are most popular / appealing to customers. This will also help me practice making my own spa menu and how to organize it in a way that is informative and easy to understand.

Blog 14: Independent Component 1

• Literal

        (a) I, Tannia Negrete, affirm that I have completed my independent component which represents 30                  hours of work.

        (b) The online service that helped me complete the majority of my independent component is the U.S                   Small Business Administration. The other credit goes to my mentor Tianna Negrete.

        (c) My Independent Component 1 Log is posted up

        (d) What I completed for this component was taking online training course and looking at "Webinars"                 with real experts from the Small Business Administration and took Cornell notes on each one I                       went through. The other two days were training days that I got to be a part of at my mentorship. I                 also took Cornell notes on what took place these days because I could not take pictures of the                     programs and other things that were being used during those times.

• Interpretive

          The Cornell notes show my 30 hours of work because I made sure to take notes for every single one of the training courses that I took. Each one had something to do with entrepreneurship, business, and other aspects that are important in a business. This is the link to my log of Cornell notes.

https://docs.google.com/document/d/17jwgXBQE-mfQ_7Hvpt5ALSM18UKQ7kIqskkHx9BRXeQ/edit

• Applied

          This component helped me understand the foundation of my topic better because I now understand               that there are many things that come with being an entrepreneur and wanting to open a business. But             with the help of the Small Business Administration, they helped me understand that there are mentors             and training counselors that are there to help you along the way. The SBA can help you find a mentor           in your area and based on what is right for you to get started. The SBA also gave good information on           customer service, business plans, and ways to use current technology for the benefit of your business.